Vendors / Botpress
Botpress
Named in 16 of 50 AI answers across 1 category in September 2026. Best position: AI agent builders, 32% answer share, ranked #8, named first in 2%.
32%
Best share AI agent builders
What Botpress is
Botpress is an AI-native customer service platform for customer support teams, including senior support representatives. It has no per-seat cost, and AI usage is included.
Its agents can process refunds, update accounts and run multi-step workflows. When a case needs a person, Botpress can hand over the ticket with the conversation history, account details and troubleshooting steps. It can turn a resolution into knowledge so similar future tickets are handled automatically. Botpress works with an existing helpdesk or as a standalone helpdesk.
By category
First edition
| Category | Rank | Answer share | Named first | Models | Δ |
|---|---|---|---|---|---|
| AI agent buildersBuild without a team | #8 of 20 | 2% | GPT-5.6 Sol, GPT-5.6 Luna, Claude Opus 5, Claude, Claude Fable 5, Gemini, Gemini 3.5 Flash | new |
What the models said
“Choose Voiceflow or Botpress if your main product is a customer-facing conversational agent.”
“Dedicated agent builders Botpress, Voiceflow, Relevance AI, Gumloop, Stack AI, and MindStudio appear repeatedly across the independent lists.”
Work at Botpress?
Claim this page to correct how we match your name, add the categories you compete in, and get an email when your share moves in the next edition. Claiming changes nothing in the data.