# Freshsales: what AI models say (September 2026)

Source: Memetik Index, https://www.memetik.ai/vendors/freshsales
Website: https://www.freshworks.com

Freshsales was named in 11 of 50 AI answers across 1 category. Best position: CRM for startups, 22% answer share, ranked #9, named first in 2%.

## What Freshsales is

Freshsales is an AI-powered sales customer relationship management system. It is intended for sales teams that need a central place to manage customer relationships and sales activity.

The product uses artificial intelligence to support selling and help users close deals faster. It brings sales work into a CRM environment, giving teams a system for managing their sales process and customer information.

(From Freshsales's own website, read 2026-09-02.)

## By category

| Category | Rank | Answer share | Named first | Models |
|---|---|---|---|---|
| CRM for startups (https://www.memetik.ai/index/startup-crm) | #9 of 13 | 22% | 2% | GPT-5.6 Sol, ChatGPT, Claude Opus 5, Claude, Claude Fable 5, Gemini, Perplexity, Sonar Reasoning Pro |

## What the models said

> "Choose Freshsales or Close if your reps live on the phone and rely heavily on multichannel sales sequences."
> — Gemini, CRM for startups

> "Choose Freshsales Pro if calling, email outreach and sequences should be native."
> — GPT-5.6 Sol, CRM for startups